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Alberto Montero, MD Staff Physician in the Department of Solid Tumor Oncology, Cleveland Clinic, discusses reducing readmission rates for oncology patients.
Alberto Montero, MD Staff Physician in the Department of Solid Tumor Oncology, Cleveland Clinic, discusses reducing readmission rates for oncology patients.
Montero and his team at Cleveland Clinic initiated a quality improvement project in the oncology and palliative care units to reduce readmission by improving post discharge follow-up.
Follow-up included scheduling appointments for within five days of discharge and scheduled nurse follow-up calls within 48 hours of discharge.
Palliative care efforts were also increased. These steps reduced readmissions by 5%.